Virus Removal

Virus Removal

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Unit 4 Bank Precinct Gatwick Road, West Sussex RH10 9RF, Crawley, UK.
Phone: 01293-618-318

Virus Removal

Adware, spyware, viruses, scareware, ransomeware, Trojans, worms, rootkits and backdoors are all types of ‘malware’; this is short for malicious software.  The intention of malicious software is to disrupt a computer system or more commonly financially motivated.


How do you get malware?

Malware can appear on your computer via multiple infection routes:

  •  Opening infected email attachments which are most commonly in .exe, .pdf and .zip files.
  •  Opening infected files from websites, frequently malware is bundled into “free” software such as music games and films as this makes it much easier to distribute.
  •  Visiting comprimised websites.  A legitimate site may have vulerabilities which attackers can take advantage and upload malicious code to it without the website owner’s knowledge.
  •  Via instant messaging applications such as Skype, Windows Live and Yahoo! Messenger.
  •  USB connected devices (eg memory sticks, external hard drives, MP3 players), worms are self-replicating which means they can spread to connected storage and network devices.

What are the consequences of malware?

Malware can cause the following affects (not all are exclusive symptoms of an infection):

  • Slow down of the computer or making it completely unusable.
  • Pop ups or targeted adverts.
  • Redirection to websites.
  • Unable to access certain websites (often malware can block access to antivirus websites to avoid detection and removal).
  • Fraudulent transactions for bank/credit cards.
  • Deletion, hiding, theft and corruption of data.
  • Encryption of data (this is called ransomeware whereby data is encrypted then the password is released by the attacker for a fee).
  • Alteration of desktop wallpaper without your consent.
  • Alteration of Internet home page without your consent.
  • Sending emails or instant messages without your knowledge.
  • Disabling of firewall and antivirus applications.
  • Download of further malware.

Video about Virus Removal

What you can do to beat the malware

At Crawley Computer Centre we offer Healthcheck services to ensure your computer is malware free and running at its optimum.  This service is also suitable for those that already have a virus infection on their computer which requires removal.  If you are a website owner that has a compromised site we can also help.

We are the official stockists for Bitfender.


Bitfender is suitable for desktops or laptops and all mobile devices. The mobile security suite provides mobile antivirus protection, with state-of-the-art features to keep you safe online.

The suite includes a web based interface that provides remote access to your device if it gets lost or stolen, including lock, wipe, backup, SIM card protection, alarm, and GPS function.

Image source: Sandra Price